FAQ

What are the shipping costs for orders?

Our shipping costs depend on the weight of the order and are calculated automatically. Keystone clients do not qualify for free shipping. 

Larger orders will ship by pallet. Price for shipping will be tendered for quotes and communicated to our clients. 

For any inquiries that weren't addressed, please contact us at silvercove_online@outlook.com.

We will get back to you as soon as possible. You can also call us at 403-986-2683 (ext 3)

I'm a Keystone client, how do I sign up to the Website?

Keystone clients are asked to setup their account on the site, and then contact Silver Cove at silvercove_online@outlook.com with their full name, business name, full address and phone number so that we can get your setup on the online forum.

I'm a Keystone client, do I still qualify for for the monthly discounts and promotions? (i.e. free shipping)

Keystone clients are afforded a different discount schedule separate from our monthly online promotions.

What payment methods are accepted through checkout?

We can accept a wide range of payments, including PayPal, Credit Card (Visa, MasterCard, Amex, Discover), or bank deposit.

 

Below is a QR Code to our Wholesale Application

 QR Code for Wholesale program

 

Below is a direct link to the Wholesale Application

https://form.jotform.com/211574572498062